Question 1

How long does it take to receive my order?

Accepted Answer

Standard delivery times: Sweden 1–3 days, Norway 1–4 days, Denmark 2–4 days, Finland 2–4 days, rest of Europe 2–5 days.

Question 2

What is your return policy?

Accepted Answer

We offer 30 days returns and right of withdrawal. Valid for unopened packaging.

Question 3

How do I change my delivery address?

Accepted Answer

We ship orders the same day (weekdays, orders before 12:00). Contact us directly if anything is wrong and we'll help you as quickly as possible.

Question 4

How can I track my delivery?

Accepted Answer

You'll find a tracking link in your order confirmation. If you can't find the email, check your spam folder.

Question 5

How can I get customer support?

Accepted Answer

Fill out the form on this page and we'll get back to you. We typically respond within 1 hour (weekdays 08:00–16:00).

Question 6

Which countries do you ship to?

Accepted Answer

We ship to all countries within the EU.

Question 7

How do I return my order?

Accepted Answer

Send an email to contact@znakegrips.com — you'll receive return instructions from there.

Contact us.

Most asked questions