Question 1

How long until I receive my order?

Accepted Answer

Standard delivery times: Sweden: 1–3 days, Norway: 1–4 days, Denmark: 2–4 days, Finland: 2–4 days, Europe: 2–5 days.

Question 2

What is your return policy?

Accepted Answer

30-day returns and right of withdrawal, provided the packaging is unopened.

Question 3

How do I change my shipping address?

Accepted Answer

Reach out immediately if anything looks wrong — we can change the address as long as the order hasn't been packed.

Question 4

How can I track my delivery?

Accepted Answer

Your order confirmation contains a tracking link. Can't find the email? Check your spam folder.

Question 5

How do I get customer support?

Accepted Answer

Fill in the form on this page and we'll get back to you. We usually respond within 1 hour (Mon–Fri 08:00–16:00 CET).

Question 6

Which countries do you ship to?

Accepted Answer

We ship to Sweden, Norway, Denmark and all EU countries.

Question 7

How do I return my order?

Accepted Answer

If you're not satisfied with our products, email contact@znakegrips.com and we'll send you return instructions.

Contact us.

Most asked questions